Testimonials

Testimonials of trust and compassion

Here, you’ll find heartfelt stories and feedback from families who have entrusted us with their loved ones' care. Your peace of mind is our priority, and these testimonials speak to our promise of excellence.

Chris A (Wife of client)

The carer has been amazing with my husband and makes life so much easier for us all. He has enabled him to do things we would have stopped him doing but it is done safely. He treats my husband with respect and copes well with his speech problems and movement issues.

Irene D (Client)

Thank you so much to the owner and team of carers who provided homecare visits for me following my discharge from hospital. You were all amazing and looked after me so well. Your care positively increased my well-being and aided the start of my recovery. Your professionalism and attention to my needs was spot on. You all genuinely cared about me as a person. You are such a friendly, caring, kind and supportive team who provided everything I needed on my journey to recovery. Your services are thoroughly recommended. I shall never forget you all.

Susan M (Daughter of Client)

The GoodOaks care team has formed a very good relationship with my father. They have been professional and caring at all times and have shown flexibility when problems have arisen. Our regular carers have provided consistency, practical support and positivity in their everyday dealings with my father.

GoodOaks have provided an excellent professional standard of care for my aunt. They performed a thorough pre-care assessment to understand my aunt’s needs. They have continued to provide ongoing feedback based on their daily visits to improve my aunt’s quality of life. They identify issues and recommend pragmatic solutions. They overcome any challenging circumstances, and often go ‘the extra mile’. I am happy and grateful for the high standard of service to date, and am confident to leave my aunt in their care.

Mr M (Nephew of Client)

Mrs D (Client)

This is my first experience using a care company for both support and live-in care. From the beginning it has been the absolute very best we could hope for. The level of care is outstanding. Not only that, but also the support for the family has been invaluable at such a difficult time. They have gone way beyond their brief to ensure the best care, support and advice for my mother and family. I would have no problem recommending GoodOaks with the highest of praise. I particularly would like to acknowledge the professionalism and support given by the management team. My heartfelt thanks to you all.

Marcus B (Son of Client)

Their services have been exemplary, showcasing professionalism, empathy, and a deep commitment to improving the quality of life for my mother.
From the outset, the manager and the team demonstrated exceptional interpersonal skills, quickly establishing a rapport with my mother, who was initially resistant to accepting help. GoodOaks’ reliability and flexibility have been outstanding. They have consistently been punctual and shown great adaptability in accommodating any schedule changes or emergencies.
In summary, GoodOaks is a remarkable personal care provider whose dedication and compassionate care have significantly improved my mother’s well-being. We are profoundly grateful for their support and wholeheartedly recommend them to anyone in need of personal care services for their loved ones.