Homecare in Bournemouth and Poole

Homecare you can rely on

Friendly, responsive homecare services throughout Poole and Bournemouth; from Broadstone to Sandbanks and Southbourne to Northbourne.

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Home Care Award Rated 9.7/10 on homecare.co.uk
Homecare in Bournemouth and Poole

Homecare in Bournemouth and Poole you can rely on

Award Winning and Regulated

We’re inspected regularly by the Care Quality Commission and are a Top 20 Homecare Group

‘Mum Test’ Approved

Small, local teams of carefully selected caring professionals that we’d trust with our own loved-one

Local Experts in Care

Whether you need care in six months or six days, we can provide advice and guidance

Surprisingly Affordable

As a small, locally owned care group, we can offer great value for a great service

Call 01202 757787

Email enquiries@goodoakshomecare.co.uk

Our office Unit 2 Old Generator House, 25 Bourne Valley Road, Poole, BH12 1DZ

Why GoodOaks Homecare Bournemouth and Poole?

  • Award-winning homecare
  • Proactive partnership approach
  • Flexible and responsive
  • Well-trained and supported staff
  • Care Pro’s journeys carbon offset
  • Led by caring local entrepreneurs

We offer visiting homecare services in Poole, Bournemouth, Christchurch, Broadstone and the surrounding areas, as well as live-in care across Dorset.

Founded in 2011, we have now become one of the highest rated care agencies in Bournemouth. We employ professional, caring people and focus on developing and supporting them to provide the best care possible. Our care professionals are Dignity in Care registered and committed to providing enabling care.

If you would like to access the most professional domiciliary care Bournemouth has to offer and discuss your personal needs further, simply call 01202 757787. We are the most responsive, caring and professional home care agency Bournemouth has to offer.

Our unique approach to homecare in Bournemouth and Poole focuses on the people we employ, the planet we inhabit and the partnerships we make with our clients and their families.

Your new care manager

“My main priority is to ensure we are delivering the best care for each of our clients and that all care needs are met and exceeded on a day to day basis.”

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Rachel, Homecare Registered Manager in Bournemouth and Poole

Rachael Dormer

Registered manager at GoodOaks Homecare – Bournemouth and Poole

You Are Not Alone

We’re offering free help and advice for family carers

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Carbon Neutral homecare

We’re proud to be the only Carbon Neutral homecare company in Bournemouth and Poole

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GoodOaks Academy

Free online courses for paid and unpaid carers and managers in the care sector

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Our homecare expertise

With our help, clients are able to stay in familiar surroundings that they have spent their lives shaping. Our award-winning training and expertise enables care professionals and office teams to care for a range of conditions with skill, empathy and warmth.

What care service do I need?

Personal care

Helping you maintain your independence by supporting your daily routines, including washing, dressing, and medication administration. Our care professionals provide compassionate, high-quality care to clients across Bournemouth and Poole

After hospital care

Whether you’ve just had a stay at the Royal Bournemouth Hospital, Poole Hospital or any other medical facility in Bournemouth and Poole, we can help you to transition back home.

After stroke care

Personalised stroke recovery support provided in your own home. Our experienced care professionals help clients across Bournemouth and Poole regain confidence and independence, offering compassionate assistance throughout the recovery journey

Respite care

Whether you’re in Bournemouth, Poole, or the surrounding areas, our short-term care services allow family carers to take a well-deserved break. You can trust us to provide the same high-quality, personalised care your loved one is used to

Dementia homecare

Specialist dementia care delivered with empathy, patience, and warmth. Our care professionals support individuals in Bournemouth and Poole to stay safe and comfortable in their own homes, preserving dignity and independence

Companionship

Our friendly care professionals help combat loneliness and support clients in making the most of their time in the community they love—whether it’s enjoying Bournemouth’s beautiful coastline, visiting Poole Harbour, or simply having a chat at home.

Specialist care

Experienced care professionals that can support people with more complex care requirements.

Emergency homecare

With quick starts, GoodOaks’ responsive emergency homecare service can help keep a loved-one at home

Learning and physical disabilities

Helping you live independently at home with personalised care based on your unique wishes, needs and life.

Areas we provide homecare in Bournemouth and Poole

From Hamworthy to Westbourne, Canford Heath, Canford Cliffs, Winton, Charminster, Northbourne, Southbourne, Sandbanks, Liliput, Parkstone, Branksome, Ashley Cross, Hamworthy, Broadstone, Talbot Heath, Muscliff and Boscombe, our care professionals serve all of Bournemouth, Poole and Christchurch.

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Find out more about homecare

There are a number of ways to access homecare services in Bournemouth and Poole. BCP Council can offer you a care assessment and if you have less than £14,250 savings, they can pay for your homecare. However, if your savings exceed that amount, you will need private homecare. GoodOaks Homecare provides free assessments of your needs and creates a comprehensive care plan tailored to your needs. We then provide you with a care professional, whether that be a live-in or a visiting care professional.

Our Bournemouth based care professionals are incredibly qualified. We have a strict, private training programme and our carers are all Dignity in Care registered. We give our care professionals regular appraisals to ensure they are maintaining high standards. We are regulated by the Care Quality Commission so you can be confident of an excellent service provided by your care professional.

The cost of homecare varies greatly depending on the type of care you need. Contact our lovely office team for a precise quote based in your needs and routine.

With GoodOaks Homecare Bournemouth and Poole, you have the option of either live-in care, where your care professional will move into your house with you to provide 24/7 care and visiting care where your care professional will visit you at regular intervals to help with certain tasks. We also provide respite care, specialist care, companion care and more.

We understand that care needs can arise unexpectedly, and we aim to respond as quickly as possible. After your initial enquiry, we’ll arrange a consultation to assess your needs and create a tailored care plan. Depending on the level of support required, care can often begin within a few days, if not sooner.

If you require urgent support, such as after hospital discharge from Royal Bournemouth Hospital or Poole Hospital, our emergency homecare service is designed to provide rapid assistance. Our team is experienced in quickly stepping in to ensure clients receive the care they need without delay.

GoodOaks Homecare stands out for our personalised, client-focused approach. Unlike many providers, we ensure continuity of care by assigning regular care professionals who get to know you or your loved one’s preferences, routines, and personality. This consistency helps build trust and familiarity, which is especially important for individuals with conditions like dementia.

We’re also deeply rooted in the Bournemouth and Poole community, which means we understand the unique needs of local clients. Whether it’s helping someone enjoy a walk along Bournemouth Beach or providing care for residents near Poole Harbour, we tailor our services to fit the local lifestyle.

Additionally, our CQC-regulated services, comprehensive training programmes, and excellent reviews on platforms like homecare.co.uk demonstrate our commitment to delivering reliable, high-quality care.

Yes, and we encourage you to do so! GoodOaks Homecare has excellent reviews on homecare.co.uk and other platforms. Many of our clients and their families have shared their experiences, praising our carers’ professionalism, reliability, and kindness.

One family wrote:

“Thank you for caring for my parents so well. For being supportive during the transition to my parents having live-in carers which at times was challenging. Having your carers looking after my parents gave me peace of mind that they were receiving safe, dignified care and has taken some of the pressure off me. My parents have thrived under your care, so thank you.

Your manager and admin team have also been very supportive and stepped in when required. Overall you provide a reliable, professional service and your team has shown kindness and support to my parents, and myself.”

Our reviews reflect our commitment to providing high-quality, compassionate care.