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Meet the caring people in our office

Our experienced and knowledgeable care team are here to help and answer any questions you may have about homecare, the care sector or working as a care professional with GoodOaks.

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Home Care Award Rated 9.8/10 on homecare.co.uk
Home care office

Management team

Bournemouth and Poole care manager

Rachael Dormer

Registered Manager

I have been working in social care for over 33 years. I have experience working with adults with complex needs and previously helped set up a Community Support service for adults with Asperger’s Syndrome. I am passionate about helping our community and ensuring that the team is meeting the standards of CQC and delivering tailored care of each of our clients.

Office team

Poole Care Coordinator

Tina Cobb

Live-in Care Manager

I previously worked as a carer for GoodOaks before joining the office team as the Live-in Care Coordinator and have recently been promoted to Manager. I love working in the care industry and it’s lovely to know that you’re helping someone stay in their own home for as long as possible.

Bournemouth Care Admin

Lili Wyeth

Client Liaison

I have been in the care industry for many years, working as a carer in a day centre and then moving to a residential home where I worked my way up to becoming the Manager. I was previously a Team Leader at GoodOaks before becoming an administrator at the Bournemouth and Poole office with a recent promotion to Client Liaison. I love working in care, supporting people and helping them achieve their goals.

Megan Team member

Megan Spencer

Care Coordinator

I have worked in care since I was 18, a mix of both Carer and Care Coordinator. I love being a Care Coordinator as it gives me the opportunity to engage with both clients and carers meaning I am able to met both of their needs and keep every one happy whilst completing my day to day tasks.

Rumbi Mhunduru


I really enjoy working in the care sector and I’m excited to get to know the teams, clients and their families. Having previously worked as a Live-in Care professional for GoodOaks I was excited to join the office team to support the function of the office on a day-to-day basis. 

Jacqui Roe

Recruitment and Onboarding Coordinator

I work closely with the branch team as the face of recruitment for GoodOaks. Sourcing candidates, holding initial interviews and general recruitment administration.

“Tracy’s care and support really helped Mum recover… she is now back to being her former self.”

Ann’s Case Study

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