Meet our care team

Meet the caring people in our office

Our experienced and knowledgeable care team are here to help and answer any questions you may have about homecare, the care sector or working as a care professional with GoodOaks.

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Home Care Award Rated 9.3/10 on
Home care office

Management team

Bournemouth and Poole care manager

Rachael Dormer

Registered Manager

I have been working in social care for over 33 years. I have experience working with adults with complex needs and previously helped set up a Community Support service for adults with Asperger’s Syndrome. I am passionate about helping our community and ensuring that the team is meeting the standards of CQC and delivering tailored care of each of our clients.

We’re hiring

Join the GoodOaks care team

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Office team

Poole Care Coordinator

Tina Cobb

Live-in Care Manager

I previously worked as a carer for GoodOaks before joining the office team as the Live-in Care Coordinator and have recently been promoted to Manager. I love working in the care industry and it’s lovely to know that you’re helping someone stay in their own home for as long as possible.

Bournemouth Care Admin

Lili Wyeth

Client Liaison

I have been in the care industry for many years, working as a carer in a day centre and then moving to a residential home where I worked my way up to becoming the Manager. I was previously a Team Leader at GoodOaks before becoming an administrator at the Bournemouth and Poole office with a recent promotion to Client Liaison. I love working in care, supporting people and helping them achieve their goals.

Bournemouth Training Coordinator

Jess Burt

Training Coordinator

I have worked in the care sector for over 10 years in a variety of settings such as dementia nursing homes, domiciliary care for adults with both physical and mental health needs, as well as a boarding school for children with autism. I love training the new members of our team and getting to see their confidence grow.

Rumbi Mhunduru


Having previously worked as a Live-in Care professional for GoodOaks I was excited to join the office team to support the function of the office on a day-to-day basis. I really enjoy working in the care sector and I’m excited to get to know the teams, clients and their families.

Jacqui Roe

Recruitment and Onboarding Coordinator

Working closely with the branch team, Jacqui will be the face of recruitment for GoodOaks. Sourcing candidates, holding initial interviews and general recruitment administration.

Send us a message

We’re dedicated to making people’s lives more enjoyable and comfortable at home. Get in touch with our knowledgeable and friendly team to discuss your care needs today.


01202 757787