Our Emergency Home Care Ethos
Good Oaks steps in quickly and safely when approached with an urgent package of care request. Often, this is because of a care provider failure, or crisis or illness at home. We can assess same day, and even start the package the same day if there is a need.
- Same or next day assessments
- Quick start to packages of care
- Reliable and trusted
- Well trained, confident and friendly staff
Good Oaks was called late on Christmas Eve by a gentleman who was struggling to cope with caring for his elderly father, Mr J.
Mr J was very unwell and needed help day and night. Although the NHS team were visiting four times daily, the son was feeling the strain of having to provide 24 hour support on his own. He requested urgent support at night from Good Oaks so he could sleep, and care for his father during the day.
Good Oaks undertook an emergency assessment the same day, and provided a waking night carer that night, and every night for two weeks.
The son was able to care for his father during the day with the help of an NHS team. Mr J was able to spend his last days at home, as he had desired.
Good Oaks prides itself on being able to support people in urgent need of help by rapidly devising an effective care package and implementing it as soon as possible. This is something that really makes us stand out from other agencies.more testimonials