Meeting emergency requirements – providing fast, responsive care
GoodOaks’ can meet emergency requirements, providing patients with fast, responsive care, delivered within 24-hours’ notice if necessary.
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Meeting emergency requirements – providing fast, responsive care
GoodOaks’ can meet emergency homecare requirements, providing patients with fast, responsive care, delivered within 24-hours’ notice if necessary.
Once the care is in place, we work with you, or your loved ones, to create a structured care plan centred on your needs that works for you, whether that involves visiting homecare or live-in homecare.
Whether triggered by a family crisis, an accident, or carer illness, GoodOaks is able to step in quickly, making an assessment on the same day and starting the care package that day if required.
What’s different about emergency homecare vs. regular homecare?
Emergency homecare is all about speed, flexibility and responsiveness. While regular homecare is typically planned in advance, with set visit times and a consistent routine, emergency care is there for the unexpected.
Whether it’s a sudden illness, an unplanned hospital discharge, or a regular carer becoming unavailable at short notice, emergency homecare steps in quickly, sometimes within hours, to make sure your loved one has the support they need to stay safe and well at home.
At GoodOaks, emergency care still comes with the same high standards, compassion, and attention to detail as regular homecare. The difference is in how rapidly we can respond and how quickly a tailored plan is put in place to meet immediate needs.
What personal care professionals can help you with
Running errands, organising groceries or collecting orders
Spending time with you so you don’t feel alone
Transporting you to appointments or social events
Cooking healthy home cooked meals
Assistance with taking and reordering medication
Monitoring and support throughout the night
John’ Case Study
GoodOaks was contacted on Christmas Eve by John’s son who was struggling to care for his father, who had been very unwell and required support day and night. Although an NHS team was visiting four times daily, John’s son was feeling the strain of having to provide round-the-clock care on his own. He requested urgent support at night from a care professional, so that he could sleep and care for his father during the day.
GoodOaks undertook an emergency assessment on the same day and arranged for a night care professional to start that evening.
John’s son was able to care for his father during the day with the help of an NHS team, and his father was able to remain at home, where he wanted to be.
“GoodOaks prides itself on being able to support people requiring urgent care by rapidly developing and implementing an effective care package. This is something that makes us stand out from other care agencies.”
– Ben Ashton – Co-Founder of GoodOaks Homecare
Why you might need emergency homecare
Life can be unpredictable, and there are times when care is needed quickly and unexpectedly. Emergency homecare is designed to provide immediate support in situations where there’s no time to wait for a traditional care plan to be put in place.
Some common reasons people turn to emergency homecare include:
- Sudden illness or injury – when someone becomes unwell or has a fall and needs urgent support at home.
- Hospital discharge – following an unplanned stay in hospital, emergency care can help bridge the gap and support recovery at home.
- Carer breakdown or absence – if a regular carer is unwell, unavailable, or facing a personal emergency.
- Family emergency – when family members who usually provide care need to travel or deal with a crisis.
- Safeguarding concerns – if someone is at risk of harm or neglect and needs immediate support.
- End-of-life care – when someone wishes to stay at home in their final days and needs rapid, compassionate support to make that possible.
Emergency care offers peace of mind at difficult times—keeping loved ones safe, comfortable and supported when it matters most.
Find out more about emergency homecare
Emergency homecare is care which is provided in your own home by a care professional on short notice when you have a sudden change in circumstances. If you have recently become injured and have no one to care for you but are unable to carry out your every-day activities, or if your usual care professional has suddenly become unavailable due to a health problem, weather conditions or anything else, we can step in and provide emergency care within 24 hours.
- An emergency homecare plan is a document that everyone who receives regular care should have in place just in case of emergencies. If your regular care professional becomes suddenly unavailable, an emergency care plan details everything you need help with, any conditions you may have, any medication you are taking and more so that the person taking over your care knows exactly what is required from them at very short notice.
There are many scenarios in which you or your loved one might require emergency homecare. If you have an accident which results in a loss of mobility, you’ll require a care professional at very short notice. If your regular care professional is suddenly out of action due to illness or transport issues, emergency care can cover you in the meantime. No matter the reason, our team are ready to step in and help at a moment’s notice.
Our homecare expertise
With our help, clients are able to stay in familiar surroundings that they have spent their lives shaping. Our award-winning training and expertise enables care professionals and office teams to care for a range of conditions with skill, empathy and warmth.
Find my local branchPersonal care
Helping you stay independent and supporting your daily routines, including washing, dressing and medication administration.
After hospital care
Helping to get you back on your feet after a planned or unplanned stay in hospital.
After stroke care
Personalised stroke aftercare and support delivered in the comfort of your own home.
Respite care
Short-term support, with the same attention to detail and personalisation you’d expect from permanent care professionals.
Dementia homecare
Specialist dementia care provided with respect, empathy and warmth, in familiar surroundings.
Companionship
Sharing experiences and enabling you to make the most of being in the community you love.
Specialist care
Experienced care professionals that can support people with more complex care requirements.
Emergency homecare
With quick starts, GoodOaks’ responsive emergency homecare service can help keep a loved-one at home.
Learning and physical disabilities
Helping you live independently at home with personalised care based on your unique wishes and needs.