Community, kindness and a very special Christmas roast
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The branch has been shortlisted in the following categories:
Development of an Existing Brand, Franchise or Branch
Best individual Home Care Branch or Franchise within a group or network
Specialist Care Expertise Â
Being recognised across all three categories highlights the strength of the New Forest branch, not only as a high-performing care provider, but as a team that continues to evolve, grow, and deliver outstanding outcomes for clients and families.
A branch that continues to grow and evolve
The nomination for Development of an Existing Brand, Franchise or Branch reflects the journey GoodOaks New Forest has taken over recent years. The team has built a strong local presence while staying true to the GoodOaks values of quality, kindness, and professionalism.
Through careful leadership, investment in training, and a deep understanding of their community, the branch has continued to develop its services and reputation. This steady and thoughtful growth has enabled GoodOaks New Forest to respond to increasingly complex care needs while maintaining the warm, personal approach that clients value so highly.
Excellence in specialist and complex care
One of the most significant areas of growth for the team has been in specialist and complex care. This work has been truly transformative for the branch and has allowed the team to support individuals with more advanced and complex needs to remain safely and comfortably at home.
From neurological conditions and long-term illness to more intensive support requirements, the team has developed strong expertise in delivering complex care that is both clinically informed and deeply compassionate. This focus has been supported by ongoing training, close collaboration with families and healthcare professionals, and a commitment to person-centred care at every stage.
The nomination for Specialist Care Expertise recognises the skill, dedication, and confidence of the New Forest care professionals, who consistently go above and beyond to deliver high-quality support in challenging and sensitive situations.
Outstanding care across a range of services
Alongside their specialist and complex care work, GoodOaks New Forest continues to deliver excellent visiting care and live-in care services, supporting clients with a wide range of needs. Whether providing companionship and daily assistance or round-the-clock live-in support, the team ensures every client receives care that is tailored, respectful, and reliable.
This breadth of services, delivered to such a high standard, has contributed to the branch being shortlisted for Best Individual Home Care Branch or Franchise within a Group or Network. It reflects not only the quality of care being provided, but also the strength of the team culture and the trust built with clients and families.
These finalist nominations belong to the entire New Forest community. From care professionals and office staff to clients and their families, everyone has played a part in this achievement. The branch’s success is rooted in strong relationships, open communication, and a shared commitment to doing the right thing.
As a network, we are incredibly proud of the New Forest team and the example they set for delivering high-quality, person-centred care.
We wish them the very best of luck at the Home Care Awards in March and look forward to seeing their continued success.
