GoodOaks Homecare named in the top 20 homecare providers in the UK for 2026
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We are thrilled to share that GoodOaks Homecare has been named one of the homecare.co.uk Top 20 Large and Mid-size Home Care Groups in the UK for 2026, with a 9.5 rating based on over 544 reviews from clients and their loved ones. And in a double celebration, our Glasgow South branch has also been recognised as a Top 20 Homecare Provider in Scotland.
Key takeaways
- GoodOaks Homecare has been named a top 20 homecare provider in the UK for 2026 by homecare.co.uk
- Our group review score of 9.5 out of 10 is based on 544 verified reviews from clients and family members
- This is the third time GoodOaks Homecare has received this recognition, having also been named in the Top 20 in 2022 and 2023
- GoodOaks Homecare Glasgow South has been separately recognised as a Top 20 Homecare Provider in Scotland
- The homecare.co.uk awards are based entirely on client and family reviews, with no panel and no self-nomination
- GoodOaks Homecare operates 31 branches across England and Scotland, offering visiting care and live-in care
What is the homecare.co.uk Top 20 award?
The homecare.co.uk Top 20 awards are among the most credible recognition in the UK homecare sector. Unlike many industry awards, they are determined entirely by reviews submitted by clients and their family members, not by a judging panel, not by an application process, and not by the care provider itself.
Every year, homecare.co.uk analyses the review scores across hundreds of homecare providers and groups to identify those consistently delivering the highest standards of care. To be named in the Top 20 Large and Mid-size Home Care Groups category, a provider must demonstrate excellence not just in one location, but across the network as a whole.
For GoodOaks Homecare, this recognition carries particular weight. Our group review score of 9.5 out of 10 reflects the cumulative experience of hundreds of clients and loved ones who took the time to share their feedback. It belongs to them, and to every care professional across our network who shows up each day with kindness, consistency, and genuine commitment.
A word from our founder
“Being named in the Top 20 for the third time tells us that what we are doing is working, but more than that, it tells us that the people we support feel genuinely well cared for. That would not be possible without the care professionals across our network who bring skill, warmth, and real dedication to every single visit. That is what we set out to do when we started GoodOaks Homecare, and it is what we will keep working hard to get right.”
Ben Ashton, Founder, GoodOaks Homecare
What clients and families are saying
The reviews behind this recognition speak for themselves. Here is a small selection of what families across the network shared on homecare.co.uk in 2026.
“During one of the most painful and emotionally difficult periods of our lives, GoodOaks Homecare St Albans and Harpenden provided truly exceptional care for my mother. Every carer treated my mother with dignity, patience, and kindness. They went far beyond simply performing their duties and created an atmosphere of warmth and comfort that made an unbearable situation easier for all of us.”
Family member, GoodOaks Homecare St Albans and Harpenden
“The service that GoodOaks Dorchester branch provides is exemplary. There really is no other care provider I have ever been with that I have seen put in this much effort, empathy and understanding into the care and safety of their clients. I myself would not be here without their fast acting on multiple occasions.”
Client, GoodOaks Homecare Dorchester and Weymouth
“We began using GoodOaks more than three years ago to care for my Grandma. She was always treated with the highest respect and dignity, even at the very end as her health deteriorated. They helped us support and love Grandma to the very end, always going the extra mile to enable her to be part of family occasions and celebrations.”
Grandson of client, GoodOaks Homecare Edgware and Finchley
“Nobody cared when a book character fell down the stairs. But GoodOaks cared after I fell at the bottom of my stairs. And ten months later they are still caring. Good Folks, I call them. Everyone of them has a willing, healing hand.”
Client, GoodOaks Homecare Milton Keynes
“Jack and his team are simply amazing. The carers have been very carefully selected for their values, empathy and utmost professionalism. They are kind, punctual, caring and have the most infectious personalities that always bring a smile to my elderly disabled mum.”
Daughter of client, GoodOaks Homecare Maidenhead and Windsor
A double celebration for GoodOaks Homecare Glasgow South
Alongside the group recognition, we want to give a very special mention to Nabeel Khan and the team at GoodOaks Homecare Glasgow South, who have been individually recognised as a Top 20 Homecare Provider in Scotland.
Having launched more recently than many of our established branches, this is a remarkable achievement that reflects the quality of care being delivered in Glasgow and the trust that local clients and families have placed in Nabeel and his team.
Clients in Glasgow South have spoken about care professionals who “treat her like their own mum” and an approach from the outset that is professional, timely, and above all kind. That sums up everything we hope every GoodOaks branch represents.
What makes GoodOaks Homecare different?
GoodOaks Homecare was founded in Dorset in 2011 with a simple belief – that people deserve to live well at home, supported by care professionals who are properly trained, well looked after, and genuinely passionate about the people they care for.
Today, we operate over 30 locally owned and managed branches across England and Scotland, offering both visiting care and live-in care. Every branch is run by an owner who is deeply invested in their local community and in the quality of care their team delivers.
Some of the things our clients and families consistently highlight in their reviews:
- Consistency of care. We know how important it is to build genuine relationships. Clients tell us repeatedly that seeing familiar, trusted faces makes an enormous difference, particularly for those living with dementia.
- Proactive communication. Families value being kept informed and supported, especially at distance. Our care teams raise concerns early, communicate openly, and work in partnership with families to respond to changing needs.
- Dignity in every visit. Whether a visit lasts 30 minutes or a carer is living in full-time, our teams approach every interaction with respect for the person, their home, and their independence.
- Local leadership. Each GoodOaks branch is led by someone with a real stake in getting it right. That local accountability drives the consistency that families recognise.
We have been recognised before, and we keep working to earn it
GoodOaks Homecare was also named in the homecare.co.uk Top 20 in previous years. Being recognised a number of times already is something we are proud of, but it is not something we take for granted. The award is re-earned each year, one visit, one conversation, and one family at a time.
In 2026, we have also received a CQC Outstanding rating, one of the rarest outcomes in regulated care. Across the network, five of our most recent CQC inspections resulted in four Good ratings and one Outstanding. These external assessments, alongside the reviews from the families we support, give us genuine confidence that our approach is working.
Find a GoodOaks Homecare branch near you
GoodOaks Homecare operates branches across England and Scotland, including in Dorset, Hampshire, the Isle of Wight, Sussex, Surrey, London, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Warwickshire, Cheshire, Kent, Leicestershire, and Glasgow.
If you are looking for visiting or live-in homecare support for yourself or a loved one, we would love to talk. Every enquiry starts with a conversation, with no pressure and no obligations, just an honest discussion about what support might look like.
Find your local GoodOaks branch | Get in touch
Frequently asked questions
- Who are the top 20 homecare providers in the UK?
The homecare.co.uk Top 20 awards recognise the highest-rated homecare providers in the UK each year, based on verified reviews from clients and their families. In 2026, GoodOaks Homecare was named in the Top 20 Large and Mid-size Home Care Groups category and the full list is published at homecare.co.uk. - How are the homecare.co.uk Top 20 awards decided?
The awards are determined entirely by client and family reviews submitted to homecare.co.uk. There is no panel, no entry process, and no self-nomination. Providers are ranked based on their overall review score, with a minimum number of reviews required to be eligible. This makes the awards one of the most genuinely independent forms of recognition in the sector. - What is a good review score on homecare.co.uk?
Review scores on homecare.co.uk run from 1 to 10. Scores of 9 and above are considered excellent and reflect consistently high levels of satisfaction among clients and families. GoodOaks Homecare holds a group score of 9.5, with individual branches scoring as high as 10 out of 10. - What is the difference between visiting care and live-in care?
Visiting care involves a care professional coming to a client’s home for a set period, which might be 30 minutes, an hour, or several visits throughout the day. Live-in care means a care professional lives in the client’s home full-time, providing round-the-clock support. GoodOaks Homecare offers both, tailored to the individual’s needs and preferences. - How do I find the best homecare provider in my area?
homecare.co.uk is one of the most comprehensive directories of homecare providers in the UK, with thousands of verified reviews. You can search by location and filter by care type. Alongside online research, we always recommend speaking directly to providers and asking questions about how they match carers to clients, how they handle concerns, and how they support families as well as the person receiving care. - Is GoodOaks Homecare regulated by the CQC?
Yes. GoodOaks Homecare branches in England are registered with and regulated by the Care Quality Commission (CQC). Our Glasgow South branch is registered with the Care Inspectorate in Scotland. In our most recent round of CQC inspections, we received four Good ratings and one Outstanding. - How much does homecare cost with GoodOaks Homecare?
The cost of homecare varies depending on location, the type of care required, and the level of support needed. Nationally, visiting care averages around £32 per hour, while live-in care typically ranges from £1,200 to £1,500 per week. At GoodOaks Homecare, we are always happy to talk through what support might look like and provide a clear, honest picture of costs with no surprises. Get in touch with your local branch to find out more. - Can GoodOaks Homecare provide dementia care at home?
Yes. Dementia care is one of the most common reasons families come to us for support. Our care professionals receive specialist dementia training, and we work closely with families to build care that fits the individual’s routines, preferences, and needs. Continuity of carer is especially important for clients living with dementia, and we prioritise this across our network. - What areas does GoodOaks Homecare cover?
GoodOaks Homecare currently operates over 30 branches across England and Scotland. We cover areas including Dorset, Hampshire, the Isle of Wight, Sussex, Surrey, London, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Warwickshire, Cheshire, Kent, Leicestershire, and Glasgow. Visit our find a branch page for your nearest location.
