At GoodOaks Homecare Maidenhead and Windsor, we understand how important it is to feel confident that your chosen provider is safe, reliable, and truly local.
We’ve put together seven helpful tips to guide families in Windsor, Eton, Datchet, Old Windsor and the surrounding villages as they begin their care journey.
1. Check CQC ratings
All homecare providers in Windsor are regulated by the Care Quality Commission (CQC). Their inspection reports look at how safe, effective, caring, responsive and well-led a service is.
When comparing providers, look for those rated Good or Outstanding. You can view reports online by searching “CQC homecare Windsor.”
2. Look for services tailored to Windsor families
Every family’s needs are different, and not every provider offers the same type of care. Some focus on visiting care, while others provide live-in or more specialised support.
At GoodOaks Homecare, our flexible approach means we can offer:
- 30-minute to full-hour visits across Windsor, Eton, Datchet, Old Windsor, and Clewer
- Support with appointments at local GP surgeries, such as Clarence Medical Centre, Sheet Street Surgery, or The Cedars Surgery
- Dementia care in partnership with practices like Lee House Surgery or Dedworth Medical Centre
- Respite care for family carers, often coordinated with Eton and Datchet Health Centre
End-of-life care, working closely with Windsor Medical Centre and district nursing teams
3. Ask about carer recruitment and training
We believe great care starts with great carers. Our care professionals live locally, so they know the community, can get to clients reliably (even during busy Windsor events), and truly understand what “local care” means.
When speaking with any provider, ask:
- Do your carers live locally in Windsor, Maidenhead or Slough?
- What training do they complete, and how often is it refreshed?
- Do they work alongside local GPs and health teams?
4. Expect personalised care plans
The best homecare fits around you. Your routines, your lifestyle, your wishes.
At GoodOaks Homecare, we design every care plan in partnership with clients and their families because we know the best outcomes happen when you’re involved.
Ask if your provider can adapt care to include:
- Attending regular appointments at Clarence Medical Centre or Dedworth Medical Centre
- Social outings, like walks along the Long Walk, visits to Windsor Great Park, or services at St George’s Chapel
- Staying connected with local groups such as Age Concern Windsor or faith communities
5. Check local reputation and reviews
In a close-knit area like Windsor, word of mouth matters. Read reviews on Homecare.co.uk and Google, and ask around – neighbours, friends, even your GP.
Trusted providers are often recommended by local organisations such as Wexham Park Hospital discharge teams or GPs at The Cedars Surgery.
6. Choose a truly local provider
Some companies advertise in Windsor but operate from miles away. Choosing a provider with offices and care staff based nearby makes a real difference.
Being local means faster response times, better communication, and stronger connections with professionals at surgeries like Clarence Medical Centre and Lee House Surgery.
7. Meet the team
Before making your decision, meet the care team face-to-face. A personal meeting is your chance to ask questions, discuss needs, and begin building a relationship of trust.
It’s also essential for completing a full care and risk assessment, ensuring your care starts off safe and well-planned.
Final thoughts
Choosing homecare is about more than finding a service, it’s about finding a partner who understands you, your family, and your community.
At GoodOaks Homecare Maidenhead and Windsor, we’re proud to provide compassionate, professional care rooted in the Windsor area. We already work closely with local GPs and community teams to deliver the very best support for our clients.
Call us today to arrange a free, no-obligation consultation and discover how we can help you or your loved one live well at home in Windsor.