This recognition celebrates their remarkable journey over the past year, one of growth, compassion, and genuine innovation in how care is delivered to those with complex needs in the community.
Transforming lives through innovative complex care
The New Forest team has transformed their service model to provide additional specialist complex care to clients with a wide range of conditions – including neurological disorders, respiratory challenges, and palliative needs.
It was a purposeful step and driven by a commitment to meet changing community needs. The branch has become a trusted local leader in safe, person-centred, and compassionate care.
Their approach blends clinical expertise with a human touch by ensuring every client is supported with dignity, respect, and empathy. As one family member recently shared, “They not only care for my loved one, they care about them.”
Registered Manager, Jan Calderon-Daniels said: “Winning this award means so much to us. We have worked tirelessly to ensure we are always one step ahead in providing the best possible care to our clients, whilst working closely with local healthcare professionals in the community. Bringing quality, compassionate care is woven into everything we do.”
Their team members receive advanced clinical training in areas such as PEG feeding, laryngectomy care, seizure management, and end-of-life care, supported by regular supervision and reflective practice. This commitment to professional development has built a workforce that is both highly skilled and deeply motivated.
In practice, their innovation is seen every day, from safely transitioning clients home from hospital to designing flexible, person-centred care plans that respond to each individual’s goals and needs.
          Leading change in the care sector
Their integrated approach to complex care is helping people who might otherwise remain in hospital to live safely and independently at home. This not only transforms individual lives but also supports the wider health system by easing hospital pressures and improving continuity of care.
Celebrating a well-deserved win
This award is a testament to the dedication and professionalism of the entire New Forest team. Their blend of clinical excellence, innovation, and compassionate leadership reflects everything that GoodOaks Homecare stands for.
We couldn’t be prouder of their achievement and the positive impact they continue to make in their community. Congratulations, GoodOaks Homecare New Forest!
For more information about the services they provide in the local area, contact us.