The day was all about coming together as a network to reflect, learn, and look ahead. We had a packed schedule of engaging sessions, empowering talks and meaningful conversations on our GoodOaks conference 2025.
The event gave everyone the opportunity to reconnect with fellow franchise partners and share the successes and lessons from another year of delivering outstanding care.
Inspiring leadership and practical insight
We were joined by Tim Jones from Kaizen Consultants, who delivered a keynote session on scaling businesses while staying true to values-based leadership. Drawing on both research and real-world experience, Tim’s talk struck a chord with many of our franchise partners who are on their own exciting journeys of business growth.
We also welcomed representatives from Access, who introduced their new care rostering system and joined us for an engaging breakout session to explore how this new technology can support operational efficiency and high-quality care delivery.
Our franchise partners also took part in panel Q&As, roundtable discussions, and informal networking all designed to help strengthen local operations and share best practice across our powerful network.
Whether it was a first-time attendee or a seasoned more established franchise partner, the energy and collaboration throughout the day truly reflected the spirit of the GoodOaks community.
A huge thank you to our sponsors
We couldn’t have made the day happen without the support of our fantastic sponsors. A heartfelt thank you goes to Printed.com, Access, Borderless, HSBC, and Gloveman for their continued partnership and belief in the power of our network.
Recognising excellence across the network
As always, the highlight of the day was our annual awards ceremony, a time to recognise the extraordinary achievements, dedication and impact of our teams across the country.
Here are this year’s well-deserved winners:
Sustainability award
Winner: GoodOaks Aylesbury
Recognising the office who have demonstrated business sustainability; a consistent ability to maintain excellence in quality, support and development of colleagues, and robust financial performance.
Excellence award
Winner: GoodOaks Bedford
Awarded for consistently high standards in compliance, operations, and reputation.
Rising star award
Winner: GoodOaks Woodford Green
Celebrating a rapidly growing office with huge promise in care and community impact.
Values award
Winner: GoodOaks Mid Sussex
Honouring a team that exemplifies our PRIDE values: Professionalism, Respect, Integrity, Dedication and Empathy.
Pinnacle award
Winners:
- GoodOaks Bournemouth and Poole
- GoodOaks Aylesbury
- GoodOaks Mid Sussex
- GoodOaks Isle of Wight
- GoodOaks New Forest
For consistent top performance across all key areas of business and care.
Gold award
Winners:
Recognising those who consistently go the extra mile to make a meaningful difference.
Care team of the year
Winner: GoodOaks Bedford
Awarded to a team showing exceptional dedication and empathy in supporting clients to stay in the homes they love.
Registered Manager of the year
Winner: Jacs Cook, GoodOaks Sussex South
For exceptional leadership, creating a positive impact on both clients and colleagues.
Outstanding impact award
Winner: Susitha De Zoysa, GoodOaks Edgware and Finchley
Recognising an inspiring contribution that truly changed someone’s life.
Partners choice
This is chosen by our franchise partners. It celebrates the individual who has shone this year, in terms of the support they have given their peers, the inspiration they have provided and the commitment they’ve shown to providing great care.
Winner – Fiza Bukhari – GoodOaks Aylesbury
Support office
This award was chosen by the network and celebrates the person from the support office, who has gone above and beyond during the past year to provide exceptional support and guidance throughout the network.
Winner – Nicole Johnson – Operations Coordinator
Reflecting on the day, Ben Ashton, Co-Founder at GoodOaks, said:
“Today was about connection, inspiration, and celebrating the incredible work of our franchise partners. We’re proud to see the strength of our community and the shared commitment to high-quality, compassionate care. Huge thanks to our entire support team who put in so much time and energy to make the day so successful.”
The conference wrapped up with a relaxed drinks reception on the hotel balcony, where we enjoyed views over the Bournemouth beachfront!
Would you like to attend our annual conference in 2026?
Become a franchise partner with GoodOaks and you can! Get in touch today for an informal chat with Ben.