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We are celebrating after winning the award for Innovation in Homecare at the National Leaders in Care Awards held in Birmingham last week.
Innovation at GoodOaks
GoodOaks was named the winner ahead of national and international home care providers in the innovation category. We were recognised for our commitment to taking responsibility for our carbon emissions, by becoming one of the first homecare providers to become carbon neutral. We recently gained the Carbon Footprint Standard accreditation following an audit of our carbon emissions.
The Innovation in Homecare award recognises providers who have devised creative ways to reduce risk, improve operation efficiency and most importantly, improve outcomes for individuals.
Innovative Operating System
GoodOaks was also recognised for our development of the GoodOaks Operating System (GOOS) for our homecare franchise partners. This interactive, visual repository of advice includes step-by-step guidance and a bank of template documents and is pre-installed on each computer.
The system was designed to make searching for essential documents and information much easier for staff, allowing them to find answers faster and work more efficiently and independently.
The judges also commended the Above and Beyond Rewards programme that GoodOaks runs for its staff. This programme asks staff to record when they go the extra mile and make a positive impact on the lives of our clients.
Every two months, two members of staff are chosen to receive a prize to acknowledge their commitment to providing enabling care that really makes a difference.
Going Above and Beyond
Zoe Kelly, Operations Director at GoodOaks, collected the award for the Company, having also been shortlisted in the Registered Manager of the Year category. She said: “I was absolutely thrilled to accept this award on behalf of the rest of the team, who work so hard to make GoodOaks stand out from care companies across the UK.
“Innovation will be so important in dealing with the many changes and challenges facing the care sector in the coming years, and we want to be at the forefront of it.
“One of the pressing issues facing all businesses is climate change and it is essential that other home care companies follow our lead, to calculate, reduce and offset their carbon emissions. As far as we know, we’re the only home care provider to have this accreditation and this needs to change.
“Reading the Above and Beyond Rewards programme submissions is always really inspiring. We are proud of the dedication that our carers show to our clients. They are constantly thinking of new ways to improve the lives of our clients and to ensure they are enjoying life at home.”
