Care teams from across the UK were celebrated at the glittering GoodOaks Homecare Awards and Annual Conference.
The conference and awards, held at the Hilton Hotel in Bournemouth, was a celebration of the hard work and dedication of their UK home care teams over the past year. The conference was also a chance for the visiting and live-in care provider, which has its headquarters at Bourne Valley Road in Poole, to announce its innovative plans for the coming year as well as provide in-depth training to the team.
Amongst the new developments unveiled at the conference were a behind the scenes look at the new website currently in development, an introduction to the new branches joining the home care family in the next few months and also the new talent acquisition toolkit. Franchise directors and care managers also had additional training and workshops in the latest developments in specialised dementia care and advanced leadership.
The GoodOaks Homecare team heard from Dr Jane Townson from the Homecare Association about funding in the care sector, developments currently underway and the future of home care in the UK. The talk looked at the value of home care to clients and their families, the role home care plays in reducing pressure on the NHS – especially in light of the UK’s aging population, and how ultimately, health care at home saves money for clients.
In the evening the team held their 2022 GoodOaks Homecare Awards, with many winners being chosen by the teams themselves. The awards were a chance for a double celebration as GoodOaks Homecare is now an associate member of the British Franchise Association. It was established more than 40 years ago and is the largest not-for-profit trade association for franchising in the UK. BFA CEO Pip Wilkins said: “We are pleased to welcome GoodOaks Homecare to the BFA as an Associate Member. The BFA are the leading voluntary self-regulatory body for franchising in the UK. We have a set of standards and criteria a brand needs to meet to come into membership. This is based on a franchisor’s business systems, ethical practices, marketing materials and the contract between themselves and their franchisees. By putting themselves forward to be measured against these standards, GoodOaks Homecare have shown their commitment and long-term investment to ethical franchising.”
Directors of GoodOaks Homecare, Darius Mitkus and Ben Ashton said: “We are very proud of our teams and their achievements. For us, home care is all about providing a great service and reflecting our PRIDE values, to always be professional, respectful, to have integrity, dedication and empathy, and our teams display this each and every day. Home care is a wonderfully rewarding career that changes people’s lives every day for the better. We are excited about the new innovations we are developing for this year, and proud to be working with such talented and caring professionals.”
For more information about GoodOaks Homecare or about a career in care visit www.goodoakshomecare.co.uk.
GoodOaks Homecare Awards 2022 winners:
Sustainability Award
- This award recognises the office who have demonstrated business sustainability; a consistent ability to maintain excellence in quality, support and development of colleagues, and robust financial performance.
Winner: New Forest
Excellence Award
- This award recognises the business in our network that has excelled in compliance, operational, and reputational domains, who have forged strong relationships with clients and their families and are a model of how to operate.
Winner: Wimbledon and Kingston
Values
- The values award is awarded to the office which has most lived the GoodOaks PRIDE values of Professionalism, Respect, Integrity, Dedication and Empathy, not only in their interactions with their clients, but their colleagues and other stakeholders too.
Winner: Southampton and Winchester
Trailblazer award
- This celebrates an office that has innovated and is the first to explore new avenues, improving client outcomes and business performance in the process. Forging new trails that make it easier for others to follow.
Winner: New Forest
Rising Star
- The Rising Star Award is presented to an office which is rapidly growing, and showing excellent promise in terms of growth, quality and reputation.
Winner: Hereford and Worcester
Outstanding Impact
- This category was open to nominations, and the team received some truly inspirational entries. GoodOaks are here to make a difference to the lives of our clients, and what these teams are doing on a daily basis is really outstanding.
Winner: Caroline Stephen – Hereford & Worcester
Care Team of the Year
- Care Team of the Year recognises the care team that has demonstrated extraordinary dedication and empathy in supporting their clients to stay in the homes they love.
Winner: New Forest
Registered Manager of the Year
- This award celebrates the amazing role they have in the GoodOaks network. This award is presented to the Registered Manager who has shown exemplary leadership and management of their team, with positive outcomes for their clients, colleagues and company.
Winner: Suzanne Hartfield – Mid Sussex
Partners’ choice
- This is chosen by the GoodOaks Homecare teams. It celebrates the individual who has shone this year, in terms of the support they have given their fellow owners, the inspiration they have provided and the commitment they’ve shown to providing great care.
Winner: Anne Calderon – New Forest