{"id":1115,"date":"2018-11-08T11:51:31","date_gmt":"2018-11-08T11:51:31","guid":{"rendered":"https:\/\/wordpressmu-412230-3492474.cloudwaysapps.com\/franchise\/cqc-report-highlights-effectiveness-good-oaks-systems\/"},"modified":"2024-01-15T10:47:13","modified_gmt":"2024-01-15T10:47:13","slug":"cqc-report-highlights-effectiveness-good-oaks-systems","status":"publish","type":"post","link":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/cqc-report-highlights-effectiveness-good-oaks-systems\/","title":{"rendered":"CQC Report highlights effectiveness of GoodOaks\u2019 systems"},"content":{"rendered":"<section class=\" pt-3 pt-sm-5 pb-3 pb-sm-5\">\n  <div  class=\"text-block container-xxl\">\n    <div class=\"row d-flex \">\n      <div class=\"col-md-8\">\n        \n        \n      <\/div>\n\n      \n      <div class=\"col-md-8\">\n        \n                  <div class=\"text-block-content lead\">\n            <p>With all care plans and assessments carried out on the system, our staff can familiarise themselves with the client\u2019s needs before they step foot on the property, giving them a head start, and the client a better experience.<\/p>\n<p>The CQC inspector wrote:<\/p>\n<p><em>\u201cA new staff member had access to the mobile care system application and had read the care plans for people they would be caring for. She said:\u00a0<\/em><\/p>\n<p><em>&#8216;I&#8217;ve checked all the care plans and they have everything you could possibly need to know, I read them in advance. There&#8217;s a personal history, family information, their interests are listed\u2026. I can go in and ask her about her art, her travels and her children, they are very thorough.&#8217;<\/em><\/p>\n<p><em>\u201cWe saw, as previously mentioned in this report, that the provider responded very quickly to changes that needed to be made to peoples\u2019 care plans. <\/em><\/p>\n<p><em>The medicines change that the registered manager was alerted to during the morning had been adjusted on the care system and medicines collected and new MAR&#8217;s provided in approximately one hour.\u201d<\/em><\/p>\n<p>Zoe Kelly, Operations Director at GoodOaks said: \u201c<em>It\u2019s fantastic that our system is being specifically mentioned as improving clients\u2019 and carers\u2019 experience, and improving our responsiveness.<\/em><\/p>\n<p><em>\u201cWith further enhancements in the pipeline, we\u2019re really excited about how we can continue improving the lives of our clients, while making our franchisees\u2019 businesses more efficient and effective.&#8221;<\/em><\/p>\n\n          <\/div>\n        \n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":3090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-franchise"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/posts\/1115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/comments?post=1115"}],"version-history":[{"count":3,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/posts\/1115\/revisions"}],"predecessor-version":[{"id":3450,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/posts\/1115\/revisions\/3450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/media\/3090"}],"wp:attachment":[{"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/media?parent=1115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/categories?post=1115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.goodoakshomecare.co.uk\/franchise\/wp-json\/wp\/v2\/tags?post=1115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}